Crumbl Cookies named in Fed child-labor law investigation; St. George store not cited – St George News

Crumbl Cookies was featured in St. George News’ What’s on the Menu on March 29, 2019.

ST. GEORGE – The popular Crumbl Cookies franchise has been found in violation of federal child-labor laws resulting in $57,854 in penalties based on findings in 11 stores in six states.

The federal investigation revealed violations by the Lindon, Utah-based franchise network, allowing young employees – many 14 and 15 years of age – to work more than the law permits or in hazardous or prohibited occupations, according to a news release from the US Department of Labor’s Wage and Hour Division.

The St. George Crumbl store was not named, but Utah stores in Centerville, Layton and Ogden were. Including Utah, the federal investigation uncovered violations affecting 46 workers at Crumbl Cookies’ locations in California, Minnesota, New Hampshire, Tennessee and Washington, the news release said.

St. George News contacted Crumbl Cookies via email, and the company responded as follows:

We are actively working to understand what has occurred at these specific store locations and will take appropriate action to ensure that all of our franchisees are fully compliant with the law. We apologize to any of our franchisees’ employees who may have been affected by this situation and want to assure the public that we are committed to upholding the highest standards of integrity and compliance at every Crumbl location.

The child labor violations ranged from employing some minor-aged employees to work longer and later than the time the law allows to assigning others to operate potentially dangerous ovens and machinery, the news release from the labor department said.

“Employers must ensure that part-time employment does not jeopardize the safety or education of young workers,” Wage and Hour Division Regional Administrator Betty Campbell in Dallas said in the news release. “It is the responsibility of every employer who hires minor workers to understand child labor laws, and comply with them or potentially face costly consequences.”

The division completed child labor investigations at Crumbl locations as follows:

operator City State Minors affected penalties
Andersen Brentwood Inc. Brentwood APPROX 6 $7,543
Walnut Creek Cookies LLC Concord APPROX 3 $3,597
Tri Valley Treats LLC San Ramón APPROX 9 $15,417
Alpine Country Road LLC Saint Paul MN 2 $1,468
Daniel Webster and Silver Dr NH LLC Nashua NH 3 $4,368
Celestial Creations Hixson LLC Hixson TN 3 $1,542
BE Bountiful LLC Bountiful subtitles 9 $7,423
BE Centerville LLC Centerville subtitles 5 $3,624
Farr Bakeries LLC layton subtitles 3 $5,460
SBP Investments II LLC ogden subtitles 1 $1,820
Limitless Enterprises LLC Puyallup WA 2 $5,592

Whether school is in session or not, 14- and 15-year-old workers cannot work more than eight hours per day or exceed 40 hours per workweek. In addition, employers must not allow these workers to work before 7 am or after 7 pm on any day, except from June 1 through Labor Day, when nighttime work hours are extended to 9 pm, the news release said.

“At Crumbl, we are committed to maintaining a safe and welcoming work environment for all of our franchisees and their employees,” Crumbl said in his email to St George News. “We take any violation of federal labor laws very seriously. We were deeply disappointed to learn that a small number of our franchised locations were found to be in violation of these laws.”

Founded in 2017, Crumbl Cookies is based in Lindon, Utah, and operates a network of franchised bakeries and dessert shops with more than 600 locations in 47 states.

In 2022, the Wage and Hour Division found more than 3,800 minors employed in violation of child labor laws, an increase of 37 percent over the previous year.

Copyright St. George News, SaintGeorgeUtah.com LLC, 2022, all rights reserved.

Vin Cappiello has been involved in journalism in various capacities since age 16, when his first story was published in the Rockland County Journal-News in suburban New York CIty. He has worked at newspapers in Ohio, Idaho and Wyoming and now serves as evening editor of St. George News. Vin and his wife Lisa have three grown children: Gabriella, Sara and Maggie. Vin and Maggie are 3rd-degree and Lisa is a 2nd-degree black belt in taekwondo. Vin also is the author of the young adult novel, “A Quarter Mile From Home.” He enjoys hiking, camping, fly-fishing and running, preferably with Lisa.

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