PROVO, Utah and SEATTLE, May 17, 2021 / PRNewswire / – Qualtrics (Nasdaq: XM), the global leader in experience management (XM) and developer of the XM category, today announced that leading companies, including DocuSign, have acquired the Bank of Montreal, Singapore Post and the City of Okinawa chose Qualtrics in the first quarter of 2021 to design new experiences and improve existing ones for customers, employees, products and brands.
“Qualtrics’ mission to help companies shape and continually improve their experience has never been more relevant,” he said Zig Serafin, CEO, Qualtrics. “Companies around the world and in every industry are in the midst of experience transformations. As experience management becomes even more important to any organization, Qualtrics is the clear leader.”
More than 13,500 companies around the world, including 85% of the Fortune 100, trust Qualtrics to use employee feedback to develop new ways of working and leverage customer feedback to create products and experiences that attract and retain loyal customers . Some of the leading organizations that have recently invested in Qualtrics for experience management include:
DocuSign, the Agreement Cloud company and provider of the world’s leading e-signature solution, has expanded its relationship with Qualtrics. DocuSign is one of the most trusted brands in business with over 750,000 customers worldwide. During the quarter, they expanded with Qualtrics, leveraging both the brand and customer experience services and platform to better connect and hear from customers to ensure they are always ahead of the curve and addressing their needs.
Bank of Montreal (BMO), the eighth largest bank in North America helps their clients make real financial progress. in the Canada, The United StatesAround the world, they listen to customers and employees to improve performance and live up to BMO’s goal of “boldly increasing the good in business and life.” BMO has added Qualtrics EmployeeXM to its existing Qualtrics CustomerXM platform to continue creating customer and employee experiences that are competitive differentiators and to make BMO a leading provider of financial services.
Alto is reinventing the pharmacy experience, from dispensing free medication to providing on-demand help via text or chat. Alto selected Qualtrics BrandXM to give them a holistic view of consumer perceptions of the rapidly changing pharmacy and telehealth space, and then used that data to inform their growth and execution plans.
Clean ports, North America The leading provider of environmental and industrial services serves a diverse and respected customer base, ranging from the end-to-end disposal of hazardous waste to responding to emergencies. Clean Harbors expanded their relationship with Qualtrics to improve one-to-one communication with employees and provide exceptional experiences from onboarding to exit so that those doing the toughest tasks can feel safe, cared for and heard.
Yamaha Motor Company in Japan Chose to expand the use of Qualtrics to better leverage employee experience data, take action, and create a culture and communication that appeals to employees at all levels, especially the new generation who have recently joined the company .
Okinawa City selected Qualtrics to simplify and streamline the vaccination process for 110,000 eligible residents and frontline workers. Okinawa The city is putting the experience at the forefront of its response to help local residents and health care workers manage the entire vaccination process with ease.
The Perez Companc Group, an Argentine conglomerate, will use Qualtrics EmployeeXM to understand what their employees think and feel, and then take action to create greater wellbeing and engagement across the company.
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About Qualtrics
Qualtrics, the global leader in experience management (XM) and developer of the XM category, is changing the way companies manage and enhance the four core experiences of business customers, employees, products and brands. Over 13,500 companies around the world use Qualtrics to hear, understand, and act on experience (X-Data) data to uncover the beliefs, emotions, and intentions that tell you why things are happening and what you are against have to do. The Qualtrics XM Platform is a system of action that enables companies to attract customers who stay longer and buy more, engage employees who build a positive culture, create breakthrough products that people love, and build a brand that people are passionate about to have. To learn more, please visit qualtrics.com.
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