“At the end of our knowledge”: Calgary residents of Ogden have concerns about the security of post office boxes in the community – Calgary

Residents of the southeastern community of Ogden, Calgary, have concerns about the placement of their Super Mailbox due to snow and flooding.

“Every time a snow plow comes by, they form a blanket of snow that we have to crawl over,” said Karen Jensen on Wednesday. “When it starts to thaw, we’ll have lakes.”

Jensen said the problems started four years ago when the Canada Post mailbox was first installed near 72 Avenue and 21 Street SE.

“It’s extremely frustrating. We spoke to our MLA and our local postmen. They are just as frustrated as we are, ”said Jensen.

“We have many seniors in our community and people with hip replacements. This is a real inconvenience. “

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Millican-Ogden Community Association President and former Alderman Rick Smith said while he hadn’t heard many complaints about the super mailboxes in the area, he agreed that this mailbox’s placement was flawed.

“Certainly this one has some pretty obvious problems,” said Smith. “My first impression about this particular one is that it really wasn’t installed properly.

“It looks like it’s below street level so the water has no chance of draining.”

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Jensen said the mail hasn’t been delivered to the community mailbox for a few days because it was flooded.

“We are at the end of our minds. At the moment we’re two weeks without a post, ”she said.

“The City of Calgary says this is an issue from Canada Post. We went to Canada Post and Canada Post said it was a Calgary city issue, ”Jensen said. “We only ask to be safe when we pick up our mail.”

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Canada Post issued a statement saying it was investigating the problem.

“Canada Post is responsible for maintaining the community’s mailbox pages and keeping the front area clear and secure for customers and deliverers,” said Nicole Lecompte of Canada Post Media Relations.

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“We have been doing this for over 30 years and continue to take this responsibility very seriously.”

Lecompte also confirmed that the community mailbox was inaccessible for the past week due to excessive water from melting snow.

“This threat made it unsafe for our agents to make their deliveries,” she said. “Our local operations and delivery service team is working to resolve this issue as soon as possible.”

Residents are asked to collect their mail between 9:00 a.m. and 2:00 p.m. at the post office at 4141 118 Avenue SE or call 1-800-267-1177.

The city said in a statement it was looking at the snow removal problems around the mailbox.

“Our operators are doing their best to minimize the effects of swaths, but we are reminding citizens that the road is used as a natural snow store. The City of Calgary is currently investigating this issue. “

For Jensen, the solution is pretty straightforward.

“Move it across the street, pick it up, just make it safer for us.”

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